Same in Sweden. Warranty is 3 years by law, but the seller in responsible for whatever period that's not covered by the manufacturer.

This sometimes results in customers being ping-ponged between seller and manufacturer a few times before the seller gives in.

> This sometimes results in customers being ping-ponged between seller and manufacturer a few times before the seller gives in.

Why would the seller give in, if it can always just ping the buyer back to the manufacturer one more time?

Because small claims court judges tend to side with the consumer in these cases.

How I wish I lived in that world. Here in the US, my wife recently had a nightmare situation where the insurance company insisted that they didn't cover a certain cost because they didn't know what it was sure, the hospital insisted that they had never assessed the cost and so couldn't explain it to the insurance, and yet somehow everyone seemed to agree that the never-assessed cost nonetheless absolutely had to be paid.

Isn't Apple often the seller as well as the manufacturer? In any case, I've never had to interact with a manufacturer, it was always taken care of by the seller (within the first 2 years).