I have been unable to find an alternative that allows me, a Mac user, to do a video chat with my girlfriend, a Windows user, with no fuss when both of us are behind separate NATs.
It's absolutely true. I haven't used AIM much but a while ago I was trying to find an easy way to talk to my parents. When you want a hassle free experience, Skype so far is the only option.
It's absolutely true. I haven't used AIM much but a while ago I was trying to find an easy way to talk to my parents. When you want a hassle free experience, Skype WAS the only option.
It's now no longer hassle free. Like the OP I find the new Skype wretched, now use it less and would jump at helping my contacts and I switch.
Question: How many Mac users are in the internal Skype testing program? I'm guessing not many
I find it crazy that chatroulette does the cross-platform thing pretty well while using flash, but these IM clients are dedicated apps that are closer to the os and still cannot make it happen.
What's missing is all the people and business partners who are already using skype right now and who have not switched to an alternative and probably don't plan to. Users seem to be very accepting of all sorts of nonsense in software if "everybody else" is still using it and they can contact their loved ones through it. (Just like why is "everyone" using facebook and twitter instead of competitor x and y?)
And I am not sure you are in a position to tell a client "sorry, we would rather use GTalk or Jabber!".