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A lot of people of viewing this as a positive story. I’m not sure I do.

Empty boxes are still making their way to the end of the process where a hack is being used to fix the outcome.

The problem of the empty boxes still exists. In fact, it could be many problems down the line.

I saw an interesting comparison of mechanics vs engineers where (no intended slight to mechanics) mechanics will fix the behaviour but engineers will perform Root Cause Analysis.

While I agree that the expensive consultants don’t provide much value, and the solution fix is affordable and nicely and lateral, I don’t think this is what you’re really want.

I draw comparisons to the endeavours that Tesla is making to more efficient manufacturing lines.



Not every problem is worth fixing “the right way”.

The internal cost of wasting a packaging box (a few cents a day) is probably hugely surpassed by the value of increasing quality.

You have to consider the opportunity cost of the Root Cause Analysis and the potential fix, along with shutting down the line to implement it. Compare that to the cost of the fan fix.

Just because you could do Root Cause Analysis doesn’t mean you should go through with it. YAGNI




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