Somebody always has a bad experience with any given company. What I keep wondering about is how to effectively get the collective knowledge out there to figure out whether you're the exception or the rule.
I sort of wish hosting companies would publish the hardware failure rates -as seen by them- too - though I don't know how much of a competitive advantage that would be, if any.
Well yes, but this is not getting some bad support a few times; this is consistently bad hardware on our part.
I'm kind of wondering now if we are running different workloads; we are running very high IO and network stuff. Maybe we just hammer a lot harder on the disk than others are? With HP DL360s @ leaseweb we are running the same loads without any problem (since 2006...); 1 broken disk that ended up not actually being broken.
I sort of wish hosting companies would publish the hardware failure rates -as seen by them- too - though I don't know how much of a competitive advantage that would be, if any.