Can you elaborate? Both pages below imply that you get 100% if you return within 30 days.

http://www.amazon.com/gp/help/customer/display.html/ref=hp_r...

http://www.amazon.com/gp/help/customer/display.html/ref=hp_9...

In contrast, the newegg page mentions the restocking fee clearly (2nd item).

http://www.newegg.com/HelpInfo/ReturnPolicy.aspx

I bought an Acer Aspire Timeline laptop on Sept 16, 2009. I returned it on October 10. Amazon took a 15% "Partial Refund Deduction" off the refund amount.

Thanks for the info. I guess it's more complicated than I thought.