Not if, but when. No one is faultless. Chasing after 100% is a fool's errand.

I've been with DO since checks mailbox 2014. Honestly never experienced an unannounced outage.

Yeah overall they are ok. I think 3 times managed db and one or twice a vps just dead. No issues in a year or so.

They were always hardware failures, took about 45-120min. Not the end of the world, but also not fun getting lot of client complaints.